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Issue3 - Summer 2006

Do You Mind Your Phone Manners?


Lack of office phone etiquette can be distracting, disrespectful and utterly annoying -- and can drive some workers to desperate measures.


These days, almost all workers use the telephone at least occasionally to conduct business. Here is a common-sense etiquette guide to ensure your phone use doesn't disturb everyone around you:

 

1. Use the speakerphone sparingly.


Speakerphones should only be used when several people are sitting in on the call -- not every time you want your hands free. If you must use the speakerphone, try to find an empty office or conference room.


2. Watch your volume.


If your co-workers know every detail of your personal and professional lives, they're not necessarily eavesdropping – you are probably just too loud. Try to speak as softly as is comfortable for both you and your listener.


And remember, unless you want the whole office gossiping about your personal problems, the office is not the place to hold confidential conversations.

 

3. Keep personal calls to a minimum.

Scheduling a doctor's appointment or checking on your kids from time to time is understandable. But that's where many workers draw the line.

 

4. Turn off your cell phone ringer.
 

You might love Michael Jackson's "Rock with you," or the theme from "Titanic," but after your phone relentlessly rings unattended at work, your cutesy ringer sounds like a tornado siren to your cube mates.

Cell phones have a "silent" setting for a reason. When you will be away from your desk, use it.

 

5. Be considerate of others' space.

Companies often physically separate more telephone-based workers, like salespeople, from departments who work best in quiet, like marketing. Unfortunately, that doesn't always stop the noise from spilling over.

Before you take your cell phone to conduct business in a quieter location, be considerate of those who are working there quietly -- your conversation could disturb an entire department. Ask permission of those within earshot, or try to find an empty space to talk.



Edited by:

Mona Gawiche

 

Source:

Laura Morsch

CareerBuilder.com writer

http://msn.careerbuilder.com/custom/msn/careeradvice/viewarticle.aspx?articleid=693&SiteId=cbmsn4693&sc

extcmp=JS_693_advice&cbRecursionCnt=1&cbsid=b8f403a0aa464757bdf73b2054338910-202705680-RF

 

 

 

     
 

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